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Well I bought two SB 160w megaray bulbs from reptileuv.com about 6 months ago and one of my bulbs was making a slight humming noise and turning on and off for about 5 mins once or twice a week. Then at about three months of use it blew out. My other bulb has been working perfectly with no problems. Now I followed there instructions to a T and sent the busted bulb back. They received it on the 18th of Febuary and I have called them twice once about 2 weeks ago and the lady told me she was unloading the 160w off the truck right now and that they were on backorder and that she would get it out to me right away. Well another week or more has gone by and still nothing so I have to call them up again and the lady says, o the truck we unloaded only had 100w bulbs and it is probably going to be another week before they get there 160w in. I was like ok....... So after all this time it is going to take me a month or more just to get a bulb back after paying an additional $10.00 in shipping and they did not even contact me once to let me know what was going on not even an e-mail. Looks like all of my lighting needs are going to be going to the T-rex MVB since it is megarays design except they actually have more then a shed in the woods for a buisness.