1. Hello guest! Are you a Tegu enthusiast? If so, we invite you to join our community! Our site is specifically designed for you and it's a great place for Tegu enthusiasts to meet online. Once you join you'll be able to post messages, upload pictures of your Tegu and enclosure and have a great time with other Tegu fans. Sign up today! If you have any questions, problems, or other concerns email [email protected]!
    Dismiss Notice

Dr Fosters and Smith

Discussion in 'Off-Topic Chit Chat' started by montana, Jul 1, 2011.

  1. montana

    montana New Member

    Joined:
    Mar 16, 2011
    Messages:
    253
    Likes Received:
    1
    Trophy Points:
    0
    I see Dr Fosters and Smith is advertising on Tegu Talk ....

    Is it just me or am I missing something ...??

    Whenever I look through their catalog I can find NOTHING that is suitable for a tegu ...[Other than to line the bottom of the cage with the catalog]

    The off brand stuff they have seems to be very over priced as compared to say LLL..[That is some what entertaining]

    I do know for a fact that they won`t stand behind their products ...

    There was recently a recall of aquarium heaters Marine-land ..

    I sent in four and received four lower quality heaters [marine-Land ] in exchange..

    With in three months all four of the replacement heaters have failed..[I never had a lick of problem with the recalled heaters ]

    I called foster and smith and they wouldn`t stand behind them rather directed me to Marine-Land who said they would replace them ...

    That`s been weeks ago and my fish are with out heat ..

    I have no illusions that when and if they ever send me new ones they will be any better than the ones sent to me as replacements previously..

    Just another example of a supposedly great company [Marine-land ] that imports cheep junk from china and sells it at a big price [like it was made here ] Then leaves you high and dry ..

    So really all you have is the company you bought them from [These were the DRs favorite] recommended by fosters and smith another company that won`t stand behind their trash ...
  2. frost

    frost Active Member 1,000+ Post Club

    Joined:
    Mar 17, 2011
    Messages:
    1,111
    Likes Received:
    3
    Trophy Points:
    38
    iv seen them advertising in stores too. thanks for the info i wont be buying from them.
  3. chelvis

    chelvis Active Member 5 Year Member 1,000+ Post Club

    Joined:
    Oct 31, 2007
    Messages:
    1,446
    Likes Received:
    18
    Trophy Points:
    38
    I had an issue two months back when the first Fluke Sun Spot bulb i had burned out after only two months of use in a reptile lamp. They insisted that the lamp was the problem. I have a different bulb in it for four months now with no problem. They said my problem is with Fluker and not with them.
  4. rrcoolj

    rrcoolj New Member 5 Year Member

    Joined:
    Jul 15, 2008
    Messages:
    437
    Likes Received:
    0
    Trophy Points:
    0
    I have ordered from them a couple of times over the years and had no problem but I usually don't order from them because of their high price tags. I only ever order fish supplies from them though. They have a good variety of fish supplies which is why I order from them on rare occasion when I want something nobody else has. But I order my reptile supplies from herpsupplies.com so IDK.