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RE: Does anyone hate LLL reptile as much as I do?

Their online service people are pretty good with questions, but some of the stores (Mission Valley) has some crappy customer service. I go to the one in Escondido and I am always impressed when I go in. Cages are really clean, no cricket smell at all and to my surprise none running lose. They often work with local schools and day cares to have kids come in a meet with some of the animals (balls, leos and the beardies mainly). They do a great talk on how to care for the animals and the set-ups they need. I love this one and even though the Mission Valley one is on the way to my moms house I still make a trip up to the one in Escondido. I think it really depends on the manager of the store. Both the Oceanside and the Escondido one have had time to mature maybe the other two just need some more time.

<blockquote data-quote="chelvis" data-source="post: 107243" data-attributes="member: 49">RE: Does anyone hate LLL reptile as much as I do?Their online service people are pretty good with questions, but some of the stores (Mission Valley) has some crappy customer service. I go to the one in Escondido and I am always impressed when I go in. Cages are really clean, no cricket smell at all and to my surprise none running lose. They often work with local schools and day cares to have kids come in a meet with some of the animals (balls, leos and the beardies mainly). They do a great talk on how to care for the animals and the set-ups they need. I love this one and even though the Mission Valley one is on the way to my moms house I still make a trip up to the one in Escondido. I think it really depends on the manager of the store. Both the Oceanside and the Escondido one have had time to mature maybe the other two just need some more time.</blockquote>

[QUOTE="chelvis, post: 107243, member: 49"] [b]RE: Does anyone hate LLL reptile as much as I do?[/b] Their online service people are pretty good with questions, but some of the stores (Mission Valley) has some crappy customer service. I go to the one in Escondido and I am always impressed when I go in. Cages are really clean, no cricket smell at all and to my surprise none running lose. They often work with local schools and day cares to have kids come in a meet with some of the animals (balls, leos and the beardies mainly). They do a great talk on how to care for the animals and the set-ups they need. I love this one and even though the Mission Valley one is on the way to my moms house I still make a trip up to the one in Escondido. I think it really depends on the manager of the store. Both the Oceanside and the Escondido one have had time to mature maybe the other two just need some more time. [/QUOTE]

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