Hello guest! Are you a Tegu enthusiast? If so, we invite you to join our community! Our site is specifically designed for you and it's a great place for Tegu enthusiasts to meet online. Once you join you'll be able to post messages, upload pictures of your Tegu and enclosure and have a great time with other Tegu fans. Sign up today! If you have any questions, problems, or other concerns email josh@tegutalk.com!

Reply to thread

Message

His uncle is actually a horse vet that specializes in sports horses, horse acupuncture and massage therapy, and working with top race horses; so is directing us to a vet friend of his who is a lot closer thankfully. He isn't a herp speciality vet, but has connections to help us further if he can't.

I do want to say, I am extremely upset with how the vendor/pet store is handling this situation. Manhatten Reptile World is the place and I will never recommend them or respect them at this point. I called earlier to explain the situation and ask what my options are if he does pass. I asked for no compensation for cost of treatment so far or what I may pay and honestly didn't expect a return of my money, but just simply asked what my options at this point are. At this point, I was hung up on midsentence. I thought maybe it was a mistake and expected a call back. None.

So, I returned the call and basically, I was told that the lizards are either wild caught or farm raised in Florida and so internal parasites are to be expected. He also said because it is a wild animal, he makes no health guarantees. My options are to bring him in and trade him out for another and they will do what they can to help him.

I informed them of the RI, which he didn't comment on. He just continued to focus on pointing out they are farm-raised or wild caught.

There is a lot to be said about a business like this. I realize that I bought him at an expo and the vendor's employee made no mention of health guarantees. But when you ask about his slowness and told that it is just the cold building and stress, it is a very plausible explanation. I am not saying they were or were not aware they were selling a sick lizard, but to explain away his health problems as something they expected in regards to parasites and ignore my mention of the RI is extremely bad practice on their part.

I have zero desire to give him to them in his current condition. At least with me, I can assure I am doing everything possible to help him and I am not trading in a sick lizard 1.5 hours away for another that probably is sick, too.

What makes this all harder is when I set him in the shallow water/pedialyte mix and he climbs out, but always where my hand is to lay in my hand. When I had him out to do a vicks treatment, he got out of dish and crawled, dragged himself over to collapse by my leg. Then when I moved, he tried to get to where I was. I don't think he actually wants me or anything, but the thought is nice that he at least recognizes I am trying to help.

<blockquote data-quote="DevonRay16" data-source="post: 152902" data-attributes="member: 7218">His uncle is actually a horse vet that specializes in sports horses, horse acupuncture and massage therapy, and working with top race horses; so is directing us to a vet friend of his who is a lot closer thankfully. He isn't a herp speciality vet, but has connections to help us further if he can't. I do want to say, I am extremely upset with how the vendor/pet store is handling this situation. Manhatten Reptile World is the place and I will never recommend them or respect them at this point. I called earlier to explain the situation and ask what my options are if he does pass. I asked for no compensation for cost of treatment so far or what I may pay and honestly didn't expect a return of my money, but just simply asked what my options at this point are. At this point, I was hung up on midsentence. I thought maybe it was a mistake and expected a call back. None. So, I returned the call and basically, I was told that the lizards are either wild caught or farm raised in Florida and so internal parasites are to be expected. He also said because it is a wild animal, he makes no health guarantees. My options are to bring him in and trade him out for another and they will do what they can to help him. I informed them of the RI, which he didn't comment on. He just continued to focus on pointing out they are farm-raised or wild caught. There is a lot to be said about a business like this. I realize that I bought him at an expo and the vendor's employee made no mention of health guarantees. But when you ask about his slowness and told that it is just the cold building and stress, it is a very plausible explanation. I am not saying they were or were not aware they were selling a sick lizard, but to explain away his health problems as something they expected in regards to parasites and ignore my mention of the RI is extremely bad practice on their part.I have zero desire to give him to them in his current condition. At least with me, I can assure I am doing everything possible to help him and I am not trading in a sick lizard 1.5 hours away for another that probably is sick, too. What makes this all harder is when I set him in the shallow water/pedialyte mix and he climbs out, but always where my hand is to lay in my hand. When I had him out to do a vicks treatment, he got out of dish and crawled, dragged himself over to collapse by my leg. Then when I moved, he tried to get to where I was. I don't think he actually wants me or anything, but the thought is nice that he at least recognizes I am trying to help.</blockquote>

[QUOTE="DevonRay16, post: 152902, member: 7218"] His uncle is actually a horse vet that specializes in sports horses, horse acupuncture and massage therapy, and working with top race horses; so is directing us to a vet friend of his who is a lot closer thankfully. He isn't a herp speciality vet, but has connections to help us further if he can't. I do want to say, I am extremely upset with how the vendor/pet store is handling this situation. Manhatten Reptile World is the place and I will never recommend them or respect them at this point. I called earlier to explain the situation and ask what my options are if he does pass. I asked for no compensation for cost of treatment so far or what I may pay and honestly didn't expect a return of my money, but just simply asked what my options at this point are. At this point, I was hung up on midsentence. I thought maybe it was a mistake and expected a call back. None. So, I returned the call and basically, I was told that the lizards are either wild caught or farm raised in Florida and so internal parasites are to be expected. He also said because it is a wild animal, he makes no health guarantees. My options are to bring him in and trade him out for another and they will do what they can to help him. I informed them of the RI, which he didn't comment on. He just continued to focus on pointing out they are farm-raised or wild caught. There is a lot to be said about a business like this. I realize that I bought him at an expo and the vendor's employee made no mention of health guarantees. But when you ask about his slowness and told that it is just the cold building and stress, it is a very plausible explanation. I am not saying they were or were not aware they were selling a sick lizard, but to explain away his health problems as something they expected in regards to parasites and ignore my mention of the RI is extremely bad practice on their part. I have zero desire to give him to them in his current condition. At least with me, I can assure I am doing everything possible to help him and I am not trading in a sick lizard 1.5 hours away for another that probably is sick, too. What makes this all harder is when I set him in the shallow water/pedialyte mix and he climbs out, but always where my hand is to lay in my hand. When I had him out to do a vicks treatment, he got out of dish and crawled, dragged himself over to collapse by my leg. Then when I moved, he tried to get to where I was. I don't think he actually wants me or anything, but the thought is nice that he at least recognizes I am trying to help. [/QUOTE]

Verification