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I'm sorry to hear about your Tegu, but to automatically assume it was lll's fault for selling an animal seems a little unfair in my opinion unless you have concrete proof that was the case, and while I did not read your email I own several businesses and things happen, and people e-mail i'll tell you what, some are pretty cool about it, explain the issue and give you a chance to respond, some fly off the handle throw insults and generally go into the email thinking that being rude gets a better response. Being human trust me when I tell you I give as little as possible to the jerk and go out of my way to take care of the guy who was polite and professional. Judging from the email you got in response, maybe you could have given them more of a chance to do the right thing, but they still seem like they are willing to help you out. I suggest calling them and trying to be polite and explain in detail what happened and see what they do. I would almost put money on the fact that they will try to make it right by you somehow, they are human too and deserve to be treated fairly just like you expect to be treated.

Sorry for the high horse ride there, but its been a long day of being bitched at

<blockquote data-quote="Tkeller" data-source="post: 54700" data-attributes="member: 1330">I'm sorry to hear about your Tegu, but to automatically assume it was lll's fault for selling an animal seems a little unfair in my opinion unless you have concrete proof that was the case, and while I did not read your email I own several businesses and things happen, and people e-mail i'll tell you what, some are pretty cool about it, explain the issue and give you a chance to respond, some fly off the handle throw insults and generally go into the email thinking that being rude gets a better response.&nbsp; Being human trust me when I tell you I give as little as possible to the jerk and go out of my way to take care of the guy who was polite and professional.&nbsp; Judging from the email you got in response, maybe you could have given them more of a chance to do the right thing, but they still seem like they are willing to help you out.&nbsp; I suggest calling them and trying to be polite and explain in detail what happened and see what they do.&nbsp; I would almost put money on the fact that they will try to make it right by you somehow, they are human too and deserve to be treated fairly just like you expect to be treated.Sorry for the high horse ride there, but its been a long day of being bitched at</blockquote>

[QUOTE="Tkeller, post: 54700, member: 1330"] I'm sorry to hear about your Tegu, but to automatically assume it was lll's fault for selling an animal seems a little unfair in my opinion unless you have concrete proof that was the case, and while I did not read your email I own several businesses and things happen, and people e-mail i'll tell you what, some are pretty cool about it, explain the issue and give you a chance to respond, some fly off the handle throw insults and generally go into the email thinking that being rude gets a better response. Being human trust me when I tell you I give as little as possible to the jerk and go out of my way to take care of the guy who was polite and professional. Judging from the email you got in response, maybe you could have given them more of a chance to do the right thing, but they still seem like they are willing to help you out. I suggest calling them and trying to be polite and explain in detail what happened and see what they do. I would almost put money on the fact that they will try to make it right by you somehow, they are human too and deserve to be treated fairly just like you expect to be treated. Sorry for the high horse ride there, but its been a long day of being bitched at [/QUOTE]

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