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This was never about "bashing" It is about customer service, what is good and what is lacking. When people make excuses for Bobby's or anyone else's lack of communication it makes me wonder about why you would have to or would want to. If a person is busy, hire someone to help so communication can take place in a timely manner.

As for me commenting on what I have read, it is what it is. Unless the subject of the comments responds with some sort of reasonable explanation, what are people supposed to think? So far all I see is flaming from Bobby Hill and not word one about why things are as they are.

Oh and Yes he does need to defend himself on this forum or any other. If he largely relies on work of mouth, which he at least did, he should feel like he needs to respond in a thoughtful and informative way. His public responses are anything but that.

Some of you seem to have forgotten that Varnyard is a business. The owner is in the business to make money period. When I buy something, part of what I pay for is customer service and timely communication. It boggles my mind why many of you don't expect the same.

<blockquote data-quote="Dana C" data-source="post: 114501" data-attributes="member: 3009">This was never about &quot;bashing&quot;&nbsp; It is about customer service, what is good and what is lacking.&nbsp; When people make excuses for Bobby's or anyone else's lack of communication it makes me wonder about why you would have to or would want to.&nbsp; If a person is busy, hire someone to help so communication can take place in a timely manner.&nbsp; As for me commenting on what I have read, it is what it is.&nbsp; Unless the subject of the comments responds with some sort of reasonable&nbsp; explanation, what are people supposed to think?&nbsp; So far all I see is flaming from Bobby Hill and not word one about why things are as they are.Oh and Yes he does need to defend himself on this forum or any other.&nbsp; If he largely relies on work of mouth, which he at least did, he should feel like he needs to respond in a thoughtful and informative way.&nbsp; His public responses are anything but that.Some of you seem to have forgotten that Varnyard is a business.&nbsp; The owner is in the business to make money period.&nbsp; When I buy something, part of what I pay for is customer service and timely communication.&nbsp; It boggles my mind why many of you don't expect the same.</blockquote>

[QUOTE="Dana C, post: 114501, member: 3009"] This was never about "bashing" It is about customer service, what is good and what is lacking. When people make excuses for Bobby's or anyone else's lack of communication it makes me wonder about why you would have to or would want to. If a person is busy, hire someone to help so communication can take place in a timely manner. As for me commenting on what I have read, it is what it is. Unless the subject of the comments responds with some sort of reasonable explanation, what are people supposed to think? So far all I see is flaming from Bobby Hill and not word one about why things are as they are. Oh and Yes he does need to defend himself on this forum or any other. If he largely relies on work of mouth, which he at least did, he should feel like he needs to respond in a thoughtful and informative way. His public responses are anything but that. Some of you seem to have forgotten that Varnyard is a business. The owner is in the business to make money period. When I buy something, part of what I pay for is customer service and timely communication. It boggles my mind why many of you don't expect the same. [/QUOTE]

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